diff --git a/skills/guideline-generation/references/guideline-template.md b/skills/guideline-generation/references/guideline-template.md index 0e85b54..7982971 100644 --- a/skills/guideline-generation/references/guideline-template.md +++ b/skills/guideline-generation/references/guideline-template.md @@ -1,27 +1,60 @@ # Brand Guidelines Output Template -The complete structure for generated brand voice guidelines. Omit sections with no data rather than including empty placeholders. +The complete structure for generated brand voice guidelines. Fill each section based on discovered and analyzed sources. The following is a raw markdown template — copy and fill the sections below. Omit sections with no data rather than including empty placeholders. # [Company Name] Brand Voice Guidelines ## Generation Metadata - Created: [date] -- Version: [N] +- Version: [N] (incremented from previous if updating) +- Replaces: [previous version date, if applicable] - Sources: [list of documents and/or conversations analyzed] +- Documents processed: [N] +- Conversations analyzed: [N] +- Discovery report used: [Yes/No] - Overall confidence: [High/Medium/Low] --- ## Executive Summary -[2-3 paragraphs: what makes this brand distinctive, core personality, how content should feel] + +[2-3 paragraph overview of the brand voice. What makes this brand distinctive? +What is the core personality? How should content feel to the reader?] --- ## We Are / We Are Not +The foundational brand identity anchor. Voice is constant — it doesn't change by channel or audience. + | We Are | We Are Not | |--------|------------| -| **[Attribute]** — [description] | **[Counter]** — [what to avoid] | +| **[Attribute 1]** — [brief description] | **[Counter 1]** — [what to avoid] | +| **[Attribute 2]** — [brief description] | **[Counter 2]** — [what to avoid] | +| **[Attribute 3]** — [brief description] | **[Counter 3]** — [what to avoid] | +| **[Attribute 4]** — [brief description] | **[Counter 4]** — [what to avoid] | +| **[Attribute 5]** — [brief description] | **[Counter 5]** — [what to avoid] | + +### Voice Attributes Detail + +For each "We Are" attribute: + +#### [Attribute 1]: [Name] +- **What it means**: [detailed description] +- **How it shows up**: [specific behaviors in content] +- **What to avoid**: [the "We Are Not" counterpart, expanded] +- **Evidence**: [source quote or pattern, with citation] +- **Confidence**: [High/Medium/Low] + +[Repeat for each attribute] + +--- + +## Brand Personality + +- **Archetype**: [e.g., "The Expert Friend" — technically deep but never condescending] +- **If our brand were a person**: [brief personality sketch] +- **Core values expressed in voice**: [list] --- @@ -30,67 +63,179 @@ The complete structure for generated brand voice guidelines. Omit sections with ### Primary Value Proposition [Core value statement — one sentence] +Variations observed: +- "[Variation 1]" (Source: [doc]) +- "[Variation 2]" (Source: [doc]) + ### Key Message Pillars 1. **[Pillar Name]** - Core idea: [one sentence] - When to use: [contexts] - Example phrasing: "[quote]" + - Frequency in conversations: [X]% (if transcript data available) + - Effectiveness: [High/Medium/Low] (if outcome data available) + +2. **[Pillar Name]** + [same format] + +3. **[Pillar Name]** + [same format] ### Competitive Positioning - vs. [Competitor A]: [how we differentiate] +- vs. [Competitor B]: [how we differentiate] - vs. Status Quo: [why change is worth it] --- ## Tone-by-Context Matrix +Voice is constant. Tone flexes by context. These three dimensions adjust: + | Context | Formality | Energy | Technical Depth | Key Principle | |---------|-----------|--------|-----------------|---------------| | Cold outreach | Medium | High | Low | Hook fast, earn attention | +| Discovery calls | Medium | Medium-High | Medium | Ask more than tell | +| Demo / presentation | Medium-High | High | High | Show, don't just describe | | Enterprise proposal | High | Medium | High | ROI and precision | +| Follow-up email | Medium | Medium | Low-Medium | Add new value each touch | | Social media | Low-Medium | High | Low | Brevity and personality | | Customer success | Medium | Warm | Medium | Empathy and competence | +| Internal comms | Low | Medium | Varies | Authentic, less polished | + +### Context-Specific Guidelines + +#### Cold Outreach +- **Overall tone**: [description] +- **Opening approach**: [what works] +- **Do's**: [list] +- **Don'ts**: [list] +- **Example**: "[sample opening line]" + +#### Discovery Calls +[same structure] + +#### Proposals & RFPs +[same structure] + +#### Social Media +[same structure] --- ## Terminology Guide ### Must-Use Terms -| Term | Instead Of | -|------|------------| -| [term] | [what it replaces] | +| Term | Usage | Instead Of | Example | +|------|-------|------------|---------| +| [term] | [when/how to use] | [what it replaces] | "[in a sentence]" | + +### Preferred Terms +| Term | Usage | Example | +|------|-------|---------| +| [term] | [guidance] | "[in a sentence]" | ### Avoid These Terms -| Term | Alternative | -|------|-------------| -| [term] | [what to use instead] | +| Term | Reason | Alternative | +|------|--------|-------------| +| [term] | [why to avoid] | [what to use instead] | + +### Never-Use Terms +| Term | Reason | +|------|--------| +| [term] | [why this is prohibited] | + +--- + +## Language That Works + +Ranked by effectiveness (from conversation analysis, if available): + +### Top Phrases +1. **"[Phrase]"** — Context: [when to use], Why it works: [analysis] +2. **"[Phrase]"** — Context: [when to use], Why it works: [analysis] + +### Questions That Engage +1. **"[Question]"** — Leads to: [typical outcome] +2. **"[Question]"** — Leads to: [typical outcome] + +### Objection Handling Patterns +1. **Objection**: "[common objection]" + **Response pattern**: "[how top performers respond]" + **Why it works**: [analysis] + +--- + +## Language to Avoid + +### Anti-Patterns +1. **"[Phrase/pattern]"** — Problem: [what happens], Better: "[alternative]" +2. **"[Phrase/pattern]"** — Problem: [what happens], Better: "[alternative]" + +--- + +## Content Examples + +### Excellent Examples +[Full example with annotation explaining what makes it on-brand] + +### Examples to Avoid +[Full example with annotation explaining what's off-brand and how to fix it] --- ## Confidence Scores -| Section | Confidence | Basis | -|---------|------------|-------| -| Voice Attributes | [H/M/L] | [why] | -| Messaging Framework | [H/M/L] | [why] | -| Tone Matrix | [H/M/L] | [why] | -| Terminology | [H/M/L] | [why] | +| Section | Confidence | Basis | Sources | +|---------|------------|-------|---------| +| Voice Attributes | [H/M/L] | [why] | [N sources] | +| Messaging Framework | [H/M/L] | [why] | [N sources] | +| Tone Matrix | [H/M/L] | [why] | [N sources] | +| Terminology | [H/M/L] | [why] | [N sources] | +| Language Patterns | [H/M/L] | [why] | [N sources] | --- ## Open Questions for Team Discussion -### High Priority +### High Priority (blocks guideline completion) 1. **[Question Title]** - - What was found: [description] - - Recommendation: [suggested resolution] + - What was found: [description of ambiguity] + - Agent recommendation: [suggested resolution] - Need from you: [specific decision] +### Medium Priority (improves quality) +[same format] + +### Low Priority (nice to have) +[same format] + +--- + +## Data Gaps & Recommendations + +[What's missing and specific actions to fill gaps] + +- [ ] [Gap 1]: [recommendation to fill it] +- [ ] [Gap 2]: [recommendation to fill it] + --- ## Appendix: Sources -| # | Source | Type | Date | Confidence | -|---|--------|------|------|------------| -| 1 | [title] | [AUTHORITATIVE/STRONG SIGNAL/etc.] | [date] | [H/M/L] | \ No newline at end of file +| # | Source | Platform | Type | Date | Key Sections Used | Confidence | +|---|--------|----------|------|------|-------------------|------------| +| 1 | [title] | [platform] | [AUTHORITATIVE/OPERATIONAL/etc.] | [date] | [sections] | [H/M/L] | + +--- + +## Template Usage Notes + +- Omit sections with no data rather than including empty placeholders +- If transcript data is unavailable, omit the "Language That Works" and "Language to Avoid" sections +- If only documents are available (no transcripts), note this in metadata +- "We Are / We Are Not" table should have minimum 4 rows, ideally 5-7 +- Tone matrix should cover at minimum: cold outreach, proposals, social media +- All examples must have source attribution +- Every open question must include an agent recommendation